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Citizens of the Republic of Lithuania who wish to order a passport or identity card must book a visit in advance online (www.migracija.lt -> press the button Book a visit"“) or by phone +370 707 67 000 (calling from abroad +370 5271 7112).

Without pre-registration, the following will be able to come to the customer service department:

  • persons who have reached the age of retirement (which is stated in the law on state social insurance pensions of Lithuanian Republic);
  • persons with disabilities;
  • citizens of the Republic of Lithuania who wish to order and receive a passport as a matter of urgency, on the same day;
  • citizens of the Republic of Lithuania who wish to order and receive an identity card within 1 workday.

Migration services to such persons are provided as soon as a customer service desk becomes available.

Phone 8 707 67 000
(calling from abroad phone +370 5271 7112),
e-mail [email protected] 
No personal data is provided

 

Visit reservation
Please arrive no earlier than 10 min. until the reserved visit time.

Courier service
Get your documents delivered to a location of your choice anywhere in Lithuania

MIGRIS technical issues e-mail [email protected]

The procedure for submitting requests related to personal information to the Department of Migration can be found here.

Other useful information

You can find information about the addresses and working hours of customer service departments by clicking on the name of the selected city on the map.

 

Last updated: 02-04-2024