Information for Visitors

Information about migration services in Lithuanian, Russian and English is provided by the Migration Department call center by phone

8 707 67000 (or +370 5 271 7112, when calling from abroad) or e-mail

MIGRIS technical issues and system failures can be reported by e-mail

Foreigners in the Migration Department are served only with prior visit booking.

Prior visit booking via

Customers are kindly requested to arrive not earlier than 10 minutes until the time of the booked visit. We remind you that you must wear a face mask upon arrival at the Migration Department (we recommend wearing medical face masks).

Attention! The customer service procedure at Migration Department does not change from September 13th after additional pandemic measures enters into force.

Customer Service Procedure at the Migration Department

Only electronic services are provided to the clients of the Migration Department. It is recommended to register for an appointment with the specialist in advance at Clients who arrive without prior registration will also be served but they will have to wait in a live queue to see a specialist.

The Migration Department draws attention to the fact that throughout the territory of the Republic of Lithuania applications for acquisition of citizenship of the Republic of Lithuania, oath to the Republic of Lithuania, issuance of certificates of Lithuanian descent or of the right to restore citizenship of the Republic of Lithuania, citizenship of the Republic of Lithuania, etc. are accepted only by e-mail, by submitting applications through the Lithuanian Migration Information System (MIGRIS) at the address More information on submitting applications for citizenship of the Republic of Lithuania by e-mail can also find it here and on the Migration Department's Youtube channel.

Information on the migration services is provided by phone 8 707 67000, e-mail and the Facebook account.